E.B. White is the original author of The Elements of Style. In this highly influential guide to English in the 20th Century, White famously wrote that he hated the “guts of English grammar.” Equipped with more than a general disdain for complicated grammar rules, White was touching on something that underscores the English language entirely: English is among the most difficult foreign languages to learn! Grammatical challenges are nothing new to overcome and the team at Ombori Grid is focused on doing much more than that. Let’s look at the etymology of queuing as well as the systems developed by Ombori to fuel the process.
What’s In A Word?
When we drop the word queue in front of your eyes, what comes to mind? According to the Dictionary, a queue is both a braid of hair and a file or line, especially for people waiting their turn.
Up until the early 1900s, the term queue generally referred to braided hair, ostensibly worn by men down the back of their heads. This would go out of style as the term was adopted, becoming more famously used to refer to standing in line.
Queues are also considered homophones. A homophone is a word that is pronounced identically to another word though it differs in meaning, spelling, or both. Queues are not cues.
Queue Management Systems
More than just a complicated word with multiple meetings, queues are the future of today’s brick-and-mortar establishments. Thanks to the rise of e-commerce and convenient online shopping, consumers expect the same level of comfort and convenience from their local shopping endeavors.
Ombori Grid has worked to develop queue management systems for the retail sector. These management systems have been crafted from scratch to address productivity, turnover, and client satisfaction.
Queue management systems are an ideal way for businesses to address their customers while meeting long-term goals. The team at Ombori Grid has outlined several key advantages that an automated queue management system can provide.
- Minimize Customer Wait Time
- Offer Transparency Regarding Wait Times
- Optimize Staff Use
- Reduce Staff Stress
- Improve Appointment Retention
- Reduce Peak Waiting Times
What Is A Virtual Queue?
As the world we live in continues to lean toward and cater to convenience, queue management systems are becoming increasingly important — even in a virtual context.
Ombori Grid helps to develop retail queue management systems to help businesses target productivity and turnover while streamlining their operations. A virtual queue, sometimes referred to (incorrectly!) as a virtual que, is an optimization solution to control and limit the number of people within a building or corporate space.
We also see virtual queues employed on e-commerce websites. Some websites will feature live releases of new products, including tickets that will be made available at a specific date and time. A virtual queue allows potential customers to line up to make a purchase, helping to control the flow of web traffic while improving the experience for all involved.